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F.A.Q

Shipping Policy

We ship all orders as soon as possible and aim to ship within 1-3 business days. Average delivery time is 5-10 business days depending on the destination. Please note that some handcrafted items require additional time, which we have made every effort to explain in those product descriptions. If you require a product by a certain date, please note that requirement in the special instructions box when checking out, or contact us directly, at 615-352-8600, to obtain additional delivery information. Please contact us by phone or email to obtain quotes on other shipping options including express delivery and international deliveries. Please provide a street address (FedEx does not deliver to Post Office Boxes) and indicate if it is a business or residential address. Our shipping and handling rates are shown below. In some cases, an item will require an additional handling fee, which will be noted during the purchasing process before you finalize your sale. Shipping & Handling Rates for purchases:

Up to $25 = $5.25

$25.01 – $50 = $7.95

$50.01 – $100 = $12.95

$100.01 – $150 = $14.95

$150.01 – $200 = $19.95

$200.01 – $250 = $22.95

$250.01 – $300 = $27.95

$300.01 – $400 = $32.95

$400.01 – $500 = $39.95

Please call for estimates on shipping product over $500.

Return Policy

Our goal is to offer products you that meet your standards and you truly enjoy. If you are dissatisfied with a product you ordered, you can exchange it, replace it or return it for a refund within 30 days of the sale. Please note that customized, personalized or perishable items cannot be returned.

Please contact us prior to returning an item so we know to expect it. Include your name, contact information, receipt, and reason for the return with the item(s). Items must be returned in the same condition as received. Customer is responsible for all shipping charges and original shipping charges are not refundable. If you wish to exchange for a different size, we will be happy to complimentary ship the new size to you.

We strive to provide the best  possible service, but errors do occur. Please accept our apologies if this is the case, and know that we will make every effort to correct the error as best and as quickly as possible.

Privacy Policy

We take all precautions to protect your privacy and payment information. Our site is secure to process your order. Information collected is for the sole purpose of processing your order. We do not sell, rent, give or trade your personal information to other companies, organizations or individuals.

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